Safety concerns prompt product recall of Ford, BMW and VW Polo models

The National Consumer Commission (NCC) has issued a Ford recall along with recalls of BMW, VW Polo and Hino vehicles after safety concerns were raised by manufacturers.

NCC announces major recalls

According to NCC spokesperson Phetho Ntaba, the decision follows reports of defects that could increase the risk of accidents.

Owners of affected vehicles have been urged to take them to the nearest authorised dealership for free repairs.

Ford Mustang recall

The Ford Mustang models manufactured between 2021 and 2022 are being recalled because of a faulty fuel pump.

Ntaba explained that the low-pressure fuel pump may fail due to internal contamination. This can stop fuel from reaching the engine, causing the car to stall.

“An engine stall while driving increases the risk of an accident,” Ntaba said.

Ford Transit Custom recall

The Ford Transit Custom models released between 2024 and 2025 also fall under the Ford recall list. These vehicles may have defective passenger airbags.

According to the NCC, the filter inside the airbag inflator may not meet thickness requirements. In the event of a crash, this defect could block gas from filling the airbag, leaving passengers unprotected.

BMW X3 (G45) recall

BMW AG confirmed that certain BMW X3 (G45) vehicles have incorrectly manufactured rear seat head restraints.

In a crash, the restraints may not work properly, and parts could dislodge, increasing the risk of severe injuries for passengers sitting in the back.

VW Polo recall

Volkswagen South Africa has recalled VW Polo cars manufactured between 19 May and 23 May 2025.

The defect involves the rear axle, which may not have been bolted securely to the car body. If the bolts come loose, the axle could detach completely, leading to a dangerous loss of control while driving.

Hino 500 series buses recall

The Hino 500 series buses, produced between 5 July 2018 and 12 August 2025, are being recalled for problems with the steering system.

Ntaba said some buses may have drag links that were not tightened correctly, and in some cases, split pins — small but critical safety parts — may be missing. This can result in a loss of steering control while the bus is moving.

What vehicle owners should do

The NCC emphasised that repairs for all recalled vehicles will be free of charge. Vehicle owners are advised to contact their nearest authorised dealerships immediately to have the defects inspected and corrected.

“These recalls are about consumer safety. Drivers should not ignore them,” Ntaba said.